Refund policy

At Moonica Shop, we want you to be completely satisfied with your purchase.

If for any reason you are not happy with your item, you may exchange it within 5 days of receiving your order.

Please note:

• Only exchanges are accepted within this 5-day period — refunds are not available.
• The customer is responsible for shipping (cargo) costs for the exchange.
• The product must be unused, in its original packaging, and in resellable condition.
• To start an exchange, please contact us on our Instagram page @moonica.cy or via email at moonicashop.marketing@gmail.com.

Thank you for shopping with us!